From your first interaction with our staff you will notice the difference. Every member of our staff is friendly, knowledgeable and experienced. Initially, we will need information about the services you are seeking. You will have the opportunity to speak with a RN Case Manager to discuss the specifics of care. There is no charge for the RN Case Manager phone consultation.
Screening of Health Care Providers
We carefully screen each healthcare provider during the employment process and we only employ experienced, caring and compassionate staff. Every health care provider meets rigorous state, federal and company employment requirements, including background screening and drug testing. Employees must provide personal health records, past education and previous employment, including professional references. Annual TB screening is required for all employees.
Use Caution before allowing an Independent Contractor in your home.
We advise that you carefully consider the advantage of using a certified, bonded and insured agency that does not assign independent contractors as care providers in your home. Independent contractors are NOT employed by the agency you pay them directly. Independent contractors do not have to maintain the same standards as Joint Commission certified home care agency employees. They do not have to purchase malpractice insurance or workmans compensation insurance. This means you will have limited recourse in the event of an incident in your home or while traveling outside your home.
Independent contractors are not required to have periodic evaluation of the care they provide. We believe evaluation of services rendered in an essential component of quality. We take responsibility for screening and employing our employees. We pay their wages, taxes, malpractice and workmans compensation insurance in the event that they get hurt on the job. We require criminal background and driving record checks and we can provide back up help should the main caregiver not be available. We are accountable for our staff, and maintain liability insurance for each employee. We want to provide piece of mind when you allow one of our employees into your home.
You do not have to write a check to the health care provider AND to the agency. We streamline the billing process - you receive one bill and write one check. We believe that contracting with a certified, bonded and insured agency minimizes the risk of theft and exploitation of the elderly.